Returns and Exchanges

Please email us at thechampagneprojectinfo@gmail.com as soon as possible if you would like to return an item for a store credit or exchange.

To be eligible for a return for a store credit or exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging  if applicable and all tags intact. 

The item must be returned to us within 14 days of original order.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your return..
If you are approved, then you will be eligible for a store credit or an exchange on another product.

Shipping
To return your product, you should mail your product to: 38 Ruby Street North Perth Western Australia AU 6006

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.